Three ways to reach us
Members: 24/7 GP Service
24/7 / 365 GP Consultations
Our GP consultation service is available 24 hours a day, 365 days a year. Your dedicated doctor booking line is provided in your welcome pack upon joining.
Dedicated number in Welcome PackGeneral enquiries
Office hours: Mon–Fri, 9am–5pm
Our office team is available Monday to Friday from 9:00am to 5:00pm for membership and account enquiries. Call or submit the form below.
0330 520 0089 (Office)Business enquiries
Office hours: Mon–Fri, 9am–5pm
Cover for your workforce, SME team health plans, broker and corporate partner arrangements.
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Send us a message
Company details
- Company registration no.
- 17371724
- ICO registration no.
- ZC246856
- Office hours:
- Monday to Friday, 9:00am – 5:00pm
- GP consultation service:
- 24/7/365 (Provided in Welcome Pack)
- Registered office:
- Rock Centre, 27-31 Lichfield Street, Walsall, West Midlands, WS1 1TJ, United Kingdom
Complaints: named contact and response timescales are set out in our complaints policy.
What this service is not
This is not an emergency service. If someone is seriously unwell or you think their life is at risk, call 999. For urgent advice, call NHS 111.
Our GPs cannot prescribe controlled drugs, cannot issue NHS prescriptions, cannot carry out physical examinations, tests or scans, and cannot issue fit notes for NHS purposes.